Smokeball’s enhanced HubSpot integration is now available, giving growing U.K. law firms a seamless way to connect HubSpot CRM with legal practice management software. Designed for firms using HubSpot to manage contacts, marketing, and deals, the integration supports a smoother transition from first interaction to active legal matter.

As more mid-sized firms choose Smokeball as their legal practice management platform, many already rely on HubSpot to manage client relationships and business development. This integration brings those systems together, allowing law firms to scale without disrupting established workflows.

Built for how modern U.K. law firms use HubSpot

At Smokeball, our mission is to help growing law firms work more efficiently, deliver better client service, and streamline the busywork. For many firms, HubSpot plays a central role long before legal work begins.

Law firms commonly use HubSpot CRM to manage contacts, track enquiries and deals, run email campaigns, and capture interactions across marketing and intake teams. Rather than asking firms to change how they use HubSpot, Smokeball’s integration is designed to support those workflows and connect them seamlessly with legal matter management.

HubSpot remains the system of record for CRM and deal activity, while Smokeball becomes the system of record for legal work. Together, they create a connected experience across the full client lifecycle.

Better together: Smokeball’s legal practice management software and HubSpot CRM

As law firms grow, disconnected systems can slow teams down. Client information often lives in one platform, while legal work happens in another, leading to unnecessary system switching, duplicated data entry, and lost context.

As firms mature, their use of HubSpot typically expands beyond basic contact management to include deal tracking and detailed client interactions. The Smokeball + HubSpot integration is designed to support these more advanced workflows, connecting business development and matter management seamlessly.

By allowing firms to control how data is synced and ensuring relevant deal context flows into Smokeball at the right time, legal teams can start matters with greater visibility and confidence when a deal is won.

This supports:

• Smoother handovers between marketing, intake, and legal teams

• Better-informed lawyers and support staff

• Less manual data entry and duplicated effort

• A more consistent and professional client experience

For firms using HubSpot for legal services, the integration creates continuity from prospect to client to matter, reflecting Smokeball’s ongoing commitment to listening to customers and evolving our platform in line with how growing U.K. firms actually work.  

What’s included in the Smokeball + HubSpot integration

The enhanced HubSpot legal practice management integration gives firms flexibility, control, and richer data connectivity.

Flexible sync direction

Choose the direction of contact syncing when enabling the integration. Firms can sync contacts from Smokeball to HubSpot or from HubSpot to Smokeball, depending on where their CRM data is managed.

Customisable sync scope

Select how much data is synced:

• Contacts only

• Contacts and won deals

Smarter deal-to-matter creation

When a HubSpot deal is marked as Closed Won, a general matter is created in Smokeball. In addition, key HubSpot activities attached to the deal can be carried across, including:

• Notes, created as Notes in Smokeball

• Tasks, created as Tasks in Smokeball

• Meetings, created as completed Tasks with recorded duration using the Meeting category

• Calls, created as completed Tasks with recorded duration using the Phone Message category

This ensures legal teams can see relevant client interactions directly within Smokeball.

Built around customer needs

This integration reflects direct feedback from firms using both HubSpot and Smokeball at scale. Customers told us they wanted greater control over how data flowed between systems and better continuity when a deal transitioned into active legal work.

By enhancing the integration in this way, Smokeball continues to support growing U.K.  law firms with tools that reduce friction, streamline workflows, and improve collaboration across teams.

Ready to learn more?

Learn how to set up the HubSpot integration with Smokeball.

Get in touch with the team at Smokeball.
 

FAQs

What are the benefits of integrating HubSpot with legal practice management software?
Connecting HubSpot with your practice management platform reduces manual data entry and keeps client context intact as work moves between teams. Won deals and their associated activities carry across Smokeball automatically, and syncing contacts back to HubSpot gives your marketing team an up-to-date audience to work with. Your firm gets a connected loop between intake, matter management, and marketing.

Is there an additional cost for the integration?

No, the HubSpot integration is available to firms already on Smokeball at no extra charge. There's no add-on fee or separate licence required. Simply connect through HubSpot and select the sync option that suits your firm's workflow.

Does the integration support multiple deal pipelines?  
Yes. If your firm uses a paid HubSpot plan with more than one deal pipeline, the integration automatically detects and supports each of them. No extra configuration is needed on Smokeball’s side, so your existing setup works as-is.

How do I connect HubSpot to Smokeball?  
You can connect Smokeball directly from within your HubSpot account. Select your region, log in to your account, accept the terms and conditions, and you'll see a confirmation once connected. From there, open HubSpot's connected apps list, select Smokeball, and select your preferred sync settings.

Does Smokeball have its own intake features?
Yes, if your firm prefers a single system for intake and matter management, Smokeball includes built-in intake forms to capture leads on your website and collect information from new clients during onboarding. This can work alongside or independently of HubSpot, depending on how your firm manages new enquiries and clients.

‍