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LEGAL MATTER MANAGEMENT

All your matters in the one place

In Smokeball, we’ve taken your entire client’s matter with related emails, documents, tasks, events and contacts, making them all accessible and viewable in one place.

Increase Productivity

  • Get more done, from anywhere
  • Collaborate with your staff
  • Know your To-Dos
  • Don’t miss a beat!

Increase Organisation

  • One place for everything
  • Docs, emails, info, billing
  • Daily Digest
  • Less stress

Increase Profitability

  • Less time on admin
  • Helps your staff
  • Take on more work
  • Billing and Trust Accounting

Find the information you need when you need it with the best legal matter management software

In a busy law firm your team needs tools like email management, document automation and law firm task reminders to stay on top of their work. Smokeball makes it easy for you to stay organised and productive by pulling every piece of matter information in from across your firm with our advanced matter management software for law firms.

The digital file is the signature screen in Smokeball practice management software, from where you can access every email sent and received, past and current versions of documents, important dates, key figures, contacts and much more. This makes it easy for your team to work together, regardless of where they are working from.

Legal matter management to stay in the loop

In Smokeball, we’ve taken your entire client’s matter with related emails, documents, tasks, events, contacts and made them all accessible and viewable in one place. ​Smokeball gives you the ability to truly become a paperless office by organising everything on your matter for you in seconds.

Every email sent and received is saved in one secure place. You will now never have to drag and drop or save the email in multiple locations. Every email is tagged to the related matter and accessible from the digital file.

​In Smokeball, multiple users can work seamlessly on the same matter with all documents, emails and notes saved centrally. Stop forwarding or cc’ing a colleague a document or email. With Smokeball, you can collaborate with your team. Everyone has access to every file and can pick up where you left off.

Know what to do next with the best legal matter management tool

With Smokeball’s law firm workflow software, sets of tasks are available to apply across your practice. Let Smokeball’s workflows hand the correct task, with documents included, to the correct person at the right time. Set tasks against each other within the workflows so that tasks appear only when prescriptive tasks have been completed.

Access information anywhere on any device

Working outside of the office? Using the Smokeball mobile app for lawyers you will have client matter information available and within reach at all times.

​You will have the ability to access your matter when you’re out and about without an internet connection and be able to pull up that client's document in seconds. Forget emailing yourself or contacting someone in the office — you have all your files in your hands making you more efficient than ever before.

Legal matter management software built for your practice area

Smokeball comes out of the box with matter types that are pre-built for all common practice areas. Thousands of automated precedents come standard with Smokeball, however you can also easily set up your own forms and letters from scratch using our document automation integration with Microsoft Word.

  • Enter property details and calculate settlement figures for your conveyancing matters.
  • Manage trust and will details for your estate planning matters.
  • Have children's and experts details at your fingertips for your family law matters.

Automate your practice for the following practice areas:​
- Family Law     - Wills & Estates
- Conveyancing     - Leasing
- Business Sale & Purchase     - Franchise
- Litigation     - Mortgage
- Immigration Law     - Personal Injury
- Employment Law     - Criminal Law

Your entire firm. One seamless platform.

FAQs about Smokeball Payments

What is Smokball Payments?

Smokeball Payments is Legal Payment Software that allows your firm to securely accept online credit, debit payments directly from invoices, intake forms, your client portal, or a secure link. It’s designed for law firms and fully integrated into your Smokeball workflow.

How does online payments benefit my law firm?

Smokeball Payments helps your firm get paid faster and spend less time chasing invoices. It reduces admin, simplifies reconciliation, and gives clients more convenient ways to pay—leading to smoother billing and improved cash flow.

How much does Smokeball Payments cost?

There are no monthly fees for Smokeball Payments. You simply pay a transaction percentage and a small per-transaction fee. See full pricing details here.

What payment methods can clients use?

Clients can pay using credit or debit cards from Visa, Mastercard, or American Express. Payments can be made through digital invoices, online intake forms, QR codes on printed invoices, or directly via the client portal.

Can I collect client account payments?

Yes. Payments enables you to collect payments to your client account.

Who processes the payments?

Payments are securely processed by FeeWise, our trusted legal payments partner. Your client’s data is encrypted and handled in accordance with PCI DSS standards.

What information is required to set up payments in Smokeball?

To apply, you must be an authorised principal who owns 25% or more of the firm. You’ll need to provide basic firm and identification details, along with your nominated operating and/or trust account details.

Is Smokeball Payments PCI compliant?

Yes. Payments are securely processed through FeeWise, a PCI DSS–compliant provider. Your client’s card details are encrypted and never stored in Smokeball, ensuring a secure experience for both your firm and your clients.

Where is Smokeball Payments available and who has access to this feature?

Smokeball Payments is currently available to firms in Australia, the United Kingdom, and the United States. It’s available to firms using eligible Smokeball plans. Access to apply is limited to principals who own at least 25% of the firm.

FAQs about Smokeball Payments

What is Smokball Payments?

Smokeball Payments is Legal Payment Software that allows your firm to securely accept online credit, debit payments directly from invoices, intake forms, your client portal, or a secure link. It’s designed for law firms and fully integrated into your Smokeball workflow.

How does online payments benefit my law firm?

Smokeball Payments helps your firm get paid faster and spend less time chasing invoices. It reduces admin, simplifies reconciliation, and gives clients more convenient ways to pay—leading to smoother billing and improved cash flow.

How much does Smokeball Payments cost?

There are no monthly fees for Smokeball Payments. You simply pay a transaction percentage and a small per-transaction fee. See full pricing details here.

What payment methods can clients use?

Clients can pay using credit or debit cards from Visa, Mastercard, or American Express. Payments can be made through digital invoices, online intake forms, QR codes on printed invoices, or directly via the client portal.

Can I collect client account payments?

Yes. Payments enables you to collect payments to your client account.

Who processes the payments?

Payments are securely processed by FeeWise, our trusted legal payments partner. Your client’s data is encrypted and handled in accordance with PCI DSS standards.

What information is required to set up payments in Smokeball?

To apply, you must be an authorised principal who owns 25% or more of the firm. You’ll need to provide basic firm and identification details, along with your nominated operating and/or trust account details.

Is Smokeball Payments PCI compliant?

Yes. Payments are securely processed through FeeWise, a PCI DSS–compliant provider. Your client’s card details are encrypted and never stored in Smokeball, ensuring a secure experience for both your firm and your clients.

Where is Smokeball Payments available and who has access to this feature?

Smokeball Payments is currently available to firms in Australia, the United Kingdom, and the United States. It’s available to firms using eligible Smokeball plans. Access to apply is limited to principals who own at least 25% of the firm.

FAQs about Smokeball Payments

Can I link my Smokeball calendar with Microsoft Outlook?

Yes. Smokeball offers two-way calendar sync with Microsoft Outlook, so events created or updated in either system stay in sync automatically.

Can I create matter-specific events in Smokeball?

Absolutely. You can create calendar events that are linked to specific matters, giving you clear visibility over court dates, appointments, and deadlines for each case.

Can I share calendar events with clients?

Yes. With Smokeball’s Client Portal (available on Boost, Grow, and Prosper), you can securely share calendar events with clients and third parties, who can then add them to their own calendars.

Can new clients book appointments through Smokeball?

Yes. Using Smokeball’s Intake Forms, clients and prospects can book available time directly in your calendar.

Can I set calendar reminders to myself or others in my firm?

Yes. Smokeball allows you to create smart reminders for any event and assign them to yourself or other staff, helping your team stay on top of important dates.

FAQs about Smokeball Payments

How does Smokeball integrate with Microsoft Outlook for email management?

Smokeball integrates directly with Microsoft Outlook to let you file emails and attachments into the correct matter without leaving your inbox. This creates a single source of truth for all client communication, keeping every email and attachment organised, accessible, and linked to the right matter.

Which version of Outlook works best with Smokeball email management?

Smokeball Prosper works best with Classic Outlook, offering the most powerful email management features, including AutoTime for automatic time tracking.

Can Smokeball automatically track the time I spend on emails?

Yes. With AutoTime, Smokeball automatically tracks the time you spend reading, drafting, and forwarding matter-related emails in Classic Outlook. This ensures you capture all billable time without manual entry.

How can I search for old emails and attachments in Smokeball?

Smokeball creates a fully searchable log of all matter-related emails and attachments. You can quickly find any email or file by searching within the matter, even if it’s from years ago, so your team can pick up conversations without missing context.

Can my team see all matter-related emails in Smokeball?

Yes. Smokeball provides full team visibility for all emails linked to a matter, so everyone working on the case can access the complete conversation history and attachments without forwarding.