Phone support that picks up. AI that lives inside your matter. A migration you barely notice. And for the first time, you'll know exactly which matters are making money.
"I was very cautious after a very bad experience with another provider. After using Smokeball, I can say it is a very useful tool and helps my firm provide a better professional service to our clients."
"Best case system I have used out of several of the largest CMS systems available. Smokeball does everything they can do but better, simpler, and the value for money outstrips them all."
9–5, Monday to Friday. A direct line or email to our support team Not portals, bots, nor a three-day wait for a scripted reply.
Unlimited training sessions booked whenever you need them. Whenever you need support, we are on hand to fix it so that you can run your firm efficiently.
"The support is second to none. Extremely helpful and quick to respond."
Smokeball tracks every minute automatically - keystrokes, emails, documents, everything at your desk. No manual timers.
For fixed-fee work, you'll see exactly which matter types are profitable and which are not.
Most firms find they've been undercharging on at least one matter type for years. Now you'll know.
" Smokeball UK has helped us transform our business and increase both turnover and profitability."
Archie, Smokeball's built-in AI, reads your actual matter file. It drafts client emails, summarises documents, spots upcoming deadlines and answers questions, all from inside the file it belongs to.
Your clients' information never leaves your system so there's no confidentiality risk.
"Archie is amazing. It is linked directly to each client matter and completely removes the need for additional admin staff."
We handle the migration. Your dedicated data migration specialist confirms exactly what's coming across before anything starts.
You approve a test environment. Then you go live on a date you've already agreed, on a system you've already seen and tested.
"We've replaced our previous legal software and successfully migrated our entire client base to Smokeball. The transition was smooth and ongoing use is highly effective."
"Smokeball Legal Software has significantly enhanced our firm's operational efficiency and client management.
From document automation to matter management tools, it has streamlined our daily workflows. Their exceptional support team ensured a smooth implementation and ongoing assistance."
Your dedicated data migration specialist meets with your firm. You confirm exactly what's coming across, agree a migration plan, and schedule the initial data collection. We are clear upfront about what can and cannot be migrated.
We build a test environment from your actual data and present it to you to verify that everything looks right. You work through a formal approval checklist. Your feedback goes back to the migration specialist, who makes any adjustments before your launch date is agreed.
Once you have approved the test migration, your launch date is set. Your specialist takes a final copy of your data from your legacy system.
Your team resumes to a Smokeball environment they have already seen and tested. Matters and contacts are live from day one. Documents follow over the next few days, with open matters prioritised.
Your migration specialist stays in contact all week, then your onboarding specialist takes over for training and ongoing support.
Book a demo to see why we're the right fit for your firm.
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